visually impaired man seated at a transit station

Accessibility

Community Banking for all citizens

Everyone deserves equal access to financial success. Like a helpful neighbor, our services support every member of our community family. We create a welcoming space where accessibility goes beyond physical features - it's about helping everyone's financial dreams flourish.

Our Goal

At Citizens Bank, our goal is to provide useful information and easy to understand services through our website and other technology platforms.

If you have any difficulty accessing features or functions on this website, email us at services@cbtla.com or call us at (225) 687-1916 during regular business hours and we will provide the information or assistance you seek.

Normal business hours are:
Monday through Friday, 8:30am – 5:00pm
Saturday and Sunday we are closed
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