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Zelle

Send money in the moment

This is how money moves.®

Introducing Zelle – a fast, safe and easy way to send money in minutes1 to your friends and family, right from the Citizens Bank & Trust mobile app. Zelle makes it easy to send money to or receive money from people you trust – no matter where they bank2. Find Zelle here in your Citizens Bank & Trust app.
 



Send money the way it was meant to be sent.


Fast
Send money directly from your account to theirs - typically in minutes1

Safe
Send or receive money right from your Citizens Bank & Trust app.

Easy
Send money to almost anyone you know2 using just an email address or U.S. mobile phone number.


Find Zelle in your Citizens Bank & Trust app or Online Banking.


Log in
In the mobile app, login and tap the plus icon at the bottom of the screen, then tap the Zelle icon. On the website, login, click the Move Money tab, then click the Zelle link. Then, enroll with your U.S. mobile number or email address to get started.

Send
Select someone from your contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional memo, review, then hit “Send.”
 

Send money in the moment.


When it's time to pay the sitter
Move money from your account to theirs within minutes.1

For birthday dinners without the math
Split the bill and get paid in a flash.1

Your student needs just one more book
When life’s unexpected obstacles get in the way, you don’t want your money off track as well.

Citizens Bank & Trust with Zelle FAQ


Find out the answers to these questions on our Zelle FAQ page!
  • What is Zelle?
  • Who can I send money to with Zelle?
  • How do I use Zelle?
  • Are there any fees to send money using Zelle?
  • How do I get started?
  • Can I use Zelle internationally?
  • Can I cancel a payment?
  • How long does it take to receive money with Zelle?
  • Will the person I send money to be notified?
  • Is my information secure?
  • What if I get an error message when I try to enroll a mobile number or email address?
  • Why can’t some people send me money using Zelle?
  • Why can’t I request money from some people using Zelle?

Enroll with Zelle and get your money moving.


Unlock the full potential of your mobile banking app by using Zelle. Enjoy the benefits of a fast, safe and easy way of sending and receiving money in minutes.1
 










Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
1Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.
2 Must have a bank account in the U.S. to use Zelle®.
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Personal Loans

Our personal loans are designed to offer you the flexibility and support you deserve. Whether you need a small loan for minor expenses or a larger amount for significant life events, our loan options are tailored to suit your specific needs.